SYS-08 · Shipping & Logistics
Shipping & Delivery Management Platform
An integrated platform for managing shipping and delivery operations, connecting merchants, couriers, and administrators within a unified system. It enables efficient order management, shipment tracking, and task assignment, while providing a comprehensive dashboard for monitoring all operations.
What it changes
The system helps shipping companies and online stores organize delivery operations, improve order management, and reduce operational errors — with real-time shipment tracking that improves the experience for both merchants and customers.
What it does
Key Features
- Merchant and courier accounts with easy shipment order creation.
- Set shipping cost by governorate/zone and assign orders to couriers.
- Live shipment status tracking (picked up, out for delivery, delivered, failed, returned...).
- Full activity log per order with instant notifications to merchant and courier on status change.
- Manage governorates, delivery zones and rates, plus customers, merchants, and couriers.
Merchant App
- Create shipment orders and track all orders and their status.
- Track collections and view activity-specific reports.
Courier App
- Receive assigned orders and view customer details and address.
- Update order status and log deliveries or returns.
- Track the daily order queue.
Admin Dashboard
- Manage merchants, couriers, orders, and shipments.
- Set shipping rates and monitor courier performance.
- Manage governorates, coverage zones, permissions, and users.
Reports & Analytics
- Daily/monthly order volume and completed vs. returned rates.
- Courier performance reports and per-merchant reports.
- Collection and revenue reports, plus delivery-time analysis.
From the system
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